maintenance

Maximize the value of your Axioma solutions with support from Axioma

Keep up with changing business requirements and deploy new innovation quickly with the industry’s best maintenance and support offerings. With more than 26 years of experience in supporting customers, our unmatched expertise helps drive business transformation and value realization.

The ERP system needs regular maintenance in order to function properly. The ERP plan needs revision and updating as per the changing situations in the organization.

Help on line support (HOL)
This support will be rapid response to your software assurance service request. Available on Monday to Friday from 9am – 5 pm

Help on Remote (HOR)
This support will be rapid response to your software assurance service request. Available on Monday to Friday from 9am – 5 pm

Help on Site support (HOS)
Dispatched support professional to your site to resolve business critical problem. Axioma will provide 12 (twelve) half day site visits annually. However, if required, additional site visit will be provided depending upon case by case basis. This additional support will charge base on Axioma standard man days rate

Minor Modification (MM)
This support will entitle you for any common technically minor modification (up to 12 minor modification) within the active year, at no extra charges .

Annual Upgrade Licensing (AUL)
This support will entitle you for any common upgrade within the active year, at no extra charge. With that way we ensure that you system always run perfectly and have the latest version.